Quality management is a technique of management that requires a constant effort by the ship management to make sure customer satisfaction, obtain their resolution for future business opportunities to attract the predicted customers. This kind of management address the uses of future industries. Today The shipping industry has a very competitive market. Because of ship owners reduced merchandise prices which increase in operational expenses, income have been constantly decreasing. They have understood the order to assist their company to provide client to serve which will be fulfilling to both, the ship-owners along with the client. If the client is satisfied, then he will be constant to the service provider. Quality ship management is the customer towards oriented, ensures every employee is working towards the boost of work culture, procedure, services and systems, eventually improving the client Requirement, in the required time line, along with required quality.
In this kind of Industry, Reliability of Organization is high considering high performance, the first action should be taken as to avoid failures of some circumstances which focused on below points. Also to reach a goal of the reliable profile, it is important to consider below factors